Tuesday, March 31, 2020

In Essence

The distribution warehouse is part of the supply chain that gets your groceries to you. The employees working here are essential. The paychecks earned by the employees working here are essential to them. So essential that one never really thinks twice about working through a cold or cough. Now, two essential employees in the distribution warehouse are positive for the corona virus.

One of the essential managers calls a huddle to announce this fact, to quash rumors, and to reassure and motivate the essential employees. And then that essential manager promptly goes on unplanned leave.

The essential employees are not reassured, or especially motivated, today but they show up for work  because they must. Upper management, who does not know the essential employees personally, called the employee assistance program for a counselor to support the essential employees at the work site. The counselor is not essential, but his paycheck is, so he's happy to respond. The counselor arrives at the distribution warehouse and discovers that he does not speak the same language as seventy-five percent of the essential employees.

The essential employees' faces are brown and black. When the shift leader talks to them  - disseminating what he can of the frustrating lack of direction from corporate - the line supervisor provides the translation. There are a few uncomprehending faces who don't seem to understand either version of the speech.
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The Wellness Team was supposed to arrive this morning to assist the remaining managers in shepherding the employees through this crisis, but they pulled out when they learned that some of the essential employees were unwell. 

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